PRICING
AND TERMS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
PRICING:
Pricing is as specified unless you are an automotive parts & service
business that has
qualified for our Dealer Discount Program. (Please call 1-888-800-0449
for more info on our Dealer Pricing Progam.) Published prices do not
include the reasonable costs of shipping and handling. Sales taxes will
be added for Arizona residents only (currently Phoenix, AZ sales tax
is 8.1%).
SHIPPING TERMS: All orders are shipped after being pre-paid by
either MasterCard, Visa, Discover, American Express, or Money Order.
Exotic Wheels Direct generally ships Fedex (Federal Express) or UPS
(United Parcel Service) unless special arrangements have been made in
advance for another carrier.
INTERNATIONAL ORDERS: For those ordering from other than the
United States, please call us at (623) 398-3980 for an order total including
shipping. Then, obtain an international money order from your bank for
the proper amount in U.S. funds and mail it to:
Exotic
Wheels Direct
International Division
1406 West Victory Lane
Phoenix, AZ 85027
United States of America
ORDER CANCELLATIONS: Orders for custom billet wheels are non-cancellable
once the order has been submitted to the manufacturer for production.
CLAIMS: Claims for shortages or shipment errors must be made
within 48 hours of receipt of goods
and will be corrected by shipping new parts at the same service level
as the original shipment.
Shipping and re-stocking fees associated with errors made by the ordering
party or as a result of
providing incomplete or innacurate information at the time of order
shall remain the responsibility of
the ordering party. Claims for shipping damage or losses must also be
made within 48 hours of
receipt. Claims can be made by calling (623) 398-3980. In addition,
any significant exterior damage
to a parcel apparently caused in shipment by Federal Express or United
Parcel Service should be noted with the Fedex or UPS driver or by immediately
contacting Fedex at 1-800-GO-FEDEX or UPS at 1-800-PICK-UPS.
RETURNS: In the rare occasion where it is necessary return a
wheel under waranty, permission must be obtained in advance by calling
(623) 398-3980 for a Returned Goods Authorization # (RGA#). This RGA#
must be clearly written below the shipping label on the parcel being
returned. Responsibility for errors made by the ordering party or as
a result of providing incomplete or innacurate information at the time
of order shall remain the responsibility of the ordering party. No non-warranty
returns are allowed on made-to-order billet wheels. The cost of shipping
any and all item(s) being returned, is the responsibility of the party
making the return. Manufacturers warranties do not include the cost
of return shipping. Returns made freight collect or lacking an RGA#
will be refused. Returns must be shipped to the following address unless
notified otherwise: